April 03, 2007
As I rebuild every. single. room. in our house, I am trying to make it an oasis. A world that we live in and come home to that is comfortable, and just like we want it. It takes me a long time, but I'm usually fairly pleased with the results when a room gets done. I'm not so naive as to think that when I 'finish' I won't start attacking some of the rooms again... especially the rooms I did first. My room is sort of the center of that oasis. A room that I feel completely comfortable in and should I ever aspire to date again (and the person I want to date reciprocates) she will also feel comfortable and at peace in the room. As a result, I've not been as concerned with price. It may take me longer to buy something (I don't like buying on credit), and of course it takes me forever to complete a building endeavor, but I get what I want.
I scoured the web for beds, and finally decided on something that I think I like. It was to arrive yesterday. I ordered sheets that also were to arrive yesterday. I went to a mattress store and bought a mattress that must be made with gold springs that was to arrive today. Things have not worked out as they should.
Bed: The bed arrived last night at nine at night. That didn't really bother me except that Annie wanted to help me build it, but it was too late. So, this morning I started putting it together. I got a couple pieces assembled before we went to school, and was able to finish it in about a half hour after I got home. I wanted it done so that when the mattress arrived, the movers delivery folks could help me put it in place and reduce the risk of tearing that would no doubt result from me moving a king-sized mattress set by myself. Well, I couldn't finish building it, exactly. You see, some brilliant person put cross beams in the package that were for a California king. They are too short to make it across the bed. I called the company and after twenty minutes on hold, the high-tech answering system hung up on me. I called back, and got a customer service representative in about ten minutes. I held back my frustration as much as possible, and he assured me that he would expedite the shipping of the correct parts. He was going to send me a confirmation e-mail within one hour. That was seven hours ago, and no response. They are closed for the day.
Sheets: The sheets arrived yesterday. However the picture on-line was confusing and the duvet cover was not what I thought it would be. I don't like it. However, it can be improved so I won't complain too much. The flat sheet was not in the package even though I was told that everything was in stock and ready to ship. Fortunately, the flat sheet came today, so I guess with the exception of not liking the duvet cover, the sheets went alright.
Mattress: I was given a window for the mattress delivery of noon to four. I competent individual called me this morning to inform me that he could narrow that down to two to four. Of course, by the time he called I was worried about where I would store the mattress. I got a call about three from the delivery person. He told me that he was in Santa Cruz, and was preparing to come deliver the mattress. Unfortunately, after his last delivery he checked out my mattress set. The box springs had some black stains on them, and there appeared to be a rip in the mattress. He didn't feel comfortable delivering it to me in that condition, and it was a good thing, because I would have created a volcano of anger if I had seen it after what I paid.
So, three instances of incompetence that have resulted in me not being able to sleep happily in my own bed tonight: 1) Idiot who assembled the pieces of my bed for shipping, 2) Idiot that reviewed bedding online and didn't realize what the picture represented, and 3) Idiot who loaded my mattress set and didn't care about how it was treated. This behavior is far too accepted anymore. I don't apologize to myself very well, but the other two still have not apologized for their mistakes.
Hmmmmph...
I scoured the web for beds, and finally decided on something that I think I like. It was to arrive yesterday. I ordered sheets that also were to arrive yesterday. I went to a mattress store and bought a mattress that must be made with gold springs that was to arrive today. Things have not worked out as they should.
Bed: The bed arrived last night at nine at night. That didn't really bother me except that Annie wanted to help me build it, but it was too late. So, this morning I started putting it together. I got a couple pieces assembled before we went to school, and was able to finish it in about a half hour after I got home. I wanted it done so that when the mattress arrived, the movers delivery folks could help me put it in place and reduce the risk of tearing that would no doubt result from me moving a king-sized mattress set by myself. Well, I couldn't finish building it, exactly. You see, some brilliant person put cross beams in the package that were for a California king. They are too short to make it across the bed. I called the company and after twenty minutes on hold, the high-tech answering system hung up on me. I called back, and got a customer service representative in about ten minutes. I held back my frustration as much as possible, and he assured me that he would expedite the shipping of the correct parts. He was going to send me a confirmation e-mail within one hour. That was seven hours ago, and no response. They are closed for the day.
Sheets: The sheets arrived yesterday. However the picture on-line was confusing and the duvet cover was not what I thought it would be. I don't like it. However, it can be improved so I won't complain too much. The flat sheet was not in the package even though I was told that everything was in stock and ready to ship. Fortunately, the flat sheet came today, so I guess with the exception of not liking the duvet cover, the sheets went alright.
Mattress: I was given a window for the mattress delivery of noon to four. I competent individual called me this morning to inform me that he could narrow that down to two to four. Of course, by the time he called I was worried about where I would store the mattress. I got a call about three from the delivery person. He told me that he was in Santa Cruz, and was preparing to come deliver the mattress. Unfortunately, after his last delivery he checked out my mattress set. The box springs had some black stains on them, and there appeared to be a rip in the mattress. He didn't feel comfortable delivering it to me in that condition, and it was a good thing, because I would have created a volcano of anger if I had seen it after what I paid.
So, three instances of incompetence that have resulted in me not being able to sleep happily in my own bed tonight: 1) Idiot who assembled the pieces of my bed for shipping, 2) Idiot that reviewed bedding online and didn't realize what the picture represented, and 3) Idiot who loaded my mattress set and didn't care about how it was treated. This behavior is far too accepted anymore. I don't apologize to myself very well, but the other two still have not apologized for their mistakes.
Hmmmmph...